The First Pencil

Gaining More Control Over Online Ratings

• Kathi Kruse and Mike theCarGuy Correra • Season 3 • Episode 10

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This week we chat about Kathi’s trip to Vegas for NIADA where she spoke about online reputation management. 

Then we share our thoughts on the CDK outage debacle and what it means for dealership personnel. (of course, the debacle was not over at the time of taping)

Mike recommends a Hulu documentary.

Kathi recommends a Netflix documentary series.

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Got a question? Email either of us!

Kathi: kathi@krusecontrolinc.com

Mike: mikethecarguy@outlook.com