The First Pencil
Kathi Kruse and Mike The Car Guy Correra are best friends, with many many years of retail experience in the car biz. "We decided to get together and talk about the things that are important to us in the auto industry, and hope you’ll come along for the ride. We’ll cover auto industry stuff, dealership profitability, and digital platforms, all with a dose of humor and our love for 80s/90s music. Join us!"
The First Pencil
How Car Dealers Are Failing Customers
👉Sign up for Kathi’s newsletter here👈
Not only are some dealers failing customers but they are failing themselves. The things we are witnessing now - the behaviors and lack of oversight - can only lead to trouble.
We went a little long on this episode but it’s a subject that is near and dear to us as car people.
Music segment:
Everything But The Girl - lead singers bday
👉Sign up for Kathi’s newsletter here👈
Got a question? Email either of us!
Kathi: kathi@krusecontrolinc.com
Mike: mikethecarguy@outlook.com