The First Pencil
Kathi Kruse and Mike The Car Guy Correra are best friends, with many many years of retail experience in the car biz. "We decided to get together and talk about the things that are important to us in the auto industry, and hope you’ll come along for the ride. We’ll cover auto industry stuff, dealership profitability, and digital platforms, all with a dose of humor and our love for 80s/90s music. Join us!"
The First Pencil
Ego: The Hidden Expense Killing Dealership Culture
👉Sign up for Kathi’s newsletter here👈
In this episode, we dig into one of the most overlooked threats to dealership performance: ego-driven leadership. From plummeting morale to costly turnover and stalled growth, unchecked egos can quietly drain profits and poison culture. We’ll explore how to recognize the signs, shift from control to collaboration, and build a team environment where respect—not ego—drives results.
May 19th: Anniversary of Joy Division’s Ian Curtis’ death
Doc series: American Manhunt: Osama Bin Laden
👉Sign up for Kathi’s newsletter here👈
Got a question? Email either of us!
Kathi: kathi@krusecontrolinc.com
Mike: mikethecarguy@outlook.com